Customer Help

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We Are China hearing aids factory.

Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional

If you selling HEARING AIDS AS electronice goods, no need Certificate. if you sell as medical goods, FDA is ok

about 130-140k PCS /DAY

Yes, if you need, pls send us your panton color

Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.

If you purchase above 1000pcs, we can do customized color as your requirements.

If you need to know more about hearing aids

Quality and Certification

Yes, we offer 1-2 years warranty to our products.

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

you can try to check the ear tips if can suit for your ear cancel firstly and check the wearing of method correct or not

It’s use for the hearing loss person.

Yes, we got medical ce, ISO, Rohs, and FDA.

Medical CE and ISO, where are you from? In European market we work with
Beurer, Lidl and so on.

Generally 3 piece, small size, middle size, and biggest size.

It’s following medical ce, ISO standard.

Noice level below 30dB, frequency range is from 100- 6000HZ