My family’s hearing is not good. What are the communication skills you should pay attention to?

  As practitioners in the hearing industry, we will often say to hearing impaired friends:“Your poor hearing is not just about you alone, it is also related to your family and friends around you… “.For example, if there are members with poor hearing in the family, they need to speak loudly before they can communicate, but they don’t know that speaking loudly is also very hurtful, which affects the voice.Another example is the problem of watching TV. People with poor hearing often turn on the TV sound more than twice the normal volume or more. We often hear family members complain:I usually watch TV at the volume level15, my wife drives fast40… “and many more.These scenarios are often staged in many families. To effectively talk to the hearing impaired requires patience.Although hearing aids and cochlear implants are good helpers, they are only auxiliary tools after all and cannot restore the normal hearing of the wearer. What the hearing impaired needs most is to be accepted and understood by others and not to be impatient.How to communicate better with people around you who are hard of hearing or who wear hearing aids requires not only patience, but also some skills.

         1, Shorten the distance of the conversation as much as possible. It is best to talk to the hearing impaired face to face. Don’t speak in another room or a place where the listener can’t see you.

         2, Let the listener clearly see your face, lip reading and other non-verbal information, which can help the other party understand the content of the conversation, so when you speak, let the other party clearly see your face, don’t turn your back to the other party, hands or other Objects covering the face, holding something in the mouth, or constantly walking around, etc.

         3, Don’t speak too fast or babble too much. This will make the other party at a loss what to do.Just slow down a bit and notify the listener before changing the topic, so that the listener is psychologically prepared to understand the conversation.

         4, Speak in a normal tone of voice and talk to the hearing impaired. You don’t need to yell very loudly, especially those who have worn hearing aids or those with cochlear implants. Loud yelling will not only distort the voice, make the voice illegible, and too loud may also be possible. Make the listener feel uncomfortable.

         5, Arouse the listener’s attention before speaking.For example: tap the listener’s back from behind, in a meeting or group discussion, raise your hand slightly before speaking, so that the listener will be psychologically prepared, so that you can concentrate on listening to you.

         6、In terms of speaking skills, there are several ways to help communicate with the hearing impaired:

    One is to simplify complex sentences.Long and complex sentences are often difficult to understand. It is best to use short and clear sentences, or simplify a complex sentence into several short sentences.

    The second is to reorganize sentences.If the listener does not hear you clearly, try to express your meaning in another way. Reorganizing the sentence can provide additional information so that the listener can easily understand the content of the conversation.E.g:Go to play ball?OrI want to play ball, are you going?.

    The third is to simplify the transmission of numbers.In a face-to-face conversation, you can use gestures to help express numbers, but you can simplify the numbers into words on the phone. For example, you can simplify two hundred forty-five to two, four, or five. You can also say only one word at a time. Ask the listener Repeat.

         7、Always pay attention to whether the listener understands your message. When the hearing impaired cannot understand certain sentences, they sometimes pretend to understand to avoid embarrassment.Therefore, you should pay attention to the listener’s reaction from time to time to see if he understands what you are saying.When you encounter ambiguities, you only need to repeat the unheard words instead of repeating the whole sentence.

         8Allow more time to talk. The hearing-impaired people need to listen very attentively and have enough time to fully understand the content of the conversation. Therefore, you should express it slowly and clearly when speaking, and don’t express a lot of information in a short time. This way both parties can talk happily.In short, under the premise that hearing loss can be effectively compensated for, most hearing-impaired people can communicate effectively with hearing people through some communication skills and integrate well into society. So how do we better talk to them and do a good job? Our own role is very important, and we know how to think from another perspective. If we are hearing impaired, how much we would like everyone to have a friendly conversation with us.So, don’t discriminate, be patient, and believe that they will understand.

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